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Customer Service

Shipping & Delivery
Orders received by Cotswold-Ties will be dispatched within 3 working days. If an item is out of stock notification will be provided.

Postage is to the UK Mainland via Royal Mail First Class Delivery or Special Delivery.

Cotswold-Ties can not be held responsible for the actions of third parties including postal strikes and non deliveries by the postal service.
Privacy & Security
You can have full confidence that Cotswold-Ties on-line ordering service is fully secure. Once you reach the credit card transaction process you will notice a padlock appear at the bottom of your browser window showing you are on a secure site.

Returns & Replacements
For your peace of mind Cotswold-Ties offer a 7 day refund or exchange policy in the unlikely event that you are not satisfied with the product. The buyer must however pay for the return postage via recorded delivery.
Payment, Pricing & Promotions
Payment can be made through paypal, for any other queries just contact us.
Terms and Conditions
All photographs, written text, designs and any other material on the website are owned or licensed to Cotswold-Ties and are protected by Uk copyright, trademarks and intellectual property rights.

Cotswold-Ties reserve the right to change the terms and conditions with out any notice.